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Supplier Performance

Critical to optimizing your usage of Coupa is managing your suppliers with the data you track on your suppliers. In Coupa, you're creating invaluable data in real-time.

In the supplier performance dashboard, you can track delivery performance, supplier ratings, and over-invoicing.


This information can help you in multiple ways.  First and foremost this information can be used in your supplier management efforts. You can use this information to drive better deals with your suppliers during negotiations. In addition, you can also reward high-performing suppliers by steering additional business towards them.

Secondarily, you also are providing your users a sense of ownership in the procurement process.  By allowing them to provide feedback to Procurement on the suppliers that they are doing business with through supplier ratings, it gives them a structured outlet to provide positive and constructive feedback to your organization.  This information is not only valuable for strategic sourcing initiatives but you can also use it to let your users know that you are listening!